Desktop Support - IT Technical Test.
- Description
- Curriculum
- Reviews
Welcome to WorkSet E.U. IT Support Technical Interview Session
Good morning/afternoon, esteemed candidates. First and foremost, we would like to extend our heartfelt gratitude to each of you for taking the time to be here and for expressing your interest in joining our dynamic IT Support team at WorkSet E.U. We recognize the invaluable role IT support plays in the seamless functioning of any modern business, and we deeply value the skills and dedication that each one of you brings to the table.
Today, our objective is to identify those among you who possess the technical prowess, problem-solving skills, and customer-centric approach necessary for a Level 1 IT Support role at our organization. To achieve this, we have curated a set of pertinent questions that will gauge your current understanding and expertise.
However, we believe in continuous learning and growth. If today’s assessment identifies areas where you can enhance your skill set, do not be disheartened. Instead, see it as an opportunity. We have in place a robust training framework comprising of specially designed courses. Should you need them, these courses will arm you with the requisite knowledge and skills to come back stronger and reattempt the evaluation.
Remember, at WorkSet E.U., our priority is not just to hire, but to build and nurture talent. Whether you move forward today into our IT Support team or embark on a brief educational journey with us, you are valued.
We urge you to approach this interview with confidence, openness, and zeal to commit to the path that unfolds. Let’s embark on this exciting journey together, aiming for excellence and mutual growth.
Best of success to each and every one of you!
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1Instructions
There are some rules to observe before answering this interview. You are only allowed one time to answer this interview. When the time in the lower right counter reaches 0(Zero), the interview will automatically be sent with all the questions answered at that time.
If the score percentage is equal to or higher than what we require for this interview, you'll receive a confirmation email to continue with the hiring process. There is only 1 valid answer to every question.
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2Desktop Support Interview,This assessment contains 50 multiple choice questions with only one correct answer. You have 40 minutes to answer it. Depending on the result, your continuation will be approved or you will be asked to retake the evaluation.
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3If you must migrate from windows 7 to Windows 10 and some applications are not working, how will you deal with that?
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4If you must make changes in the registry what is critical before do changes?
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5Am I aware of pagefile.sys and what it does?
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6If there are coming support tickets in for example printer not printing vs computer not coming on. Who will you attend first?
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7If I can work with inventory?
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8What are my skills?
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9Which tools I have worked?
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10What is my ability?
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11What certificates I have?
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12How many years’ experiences do you have in DS?
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13Have you worked with DNS, DHCP, IP and servers?
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14Do you have laptop, cables and toolboxes?
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15When will you be available to start work with Us?